CX & Design

Reimagine your customer experience to solve business problems, exceed KPIs and build desired solutions

Together, we create transformative experiences

Great digital experiences are the accelerator you need to grow and transform your business, improve profit margins, and set you apart from your competition.

Our product-minded design experts focus on building beautiful and usable digital experiences to uplevel your customer engagement, improve overall user experience, and save your organization money.

Innovate faster, increase efficiency, and minimize risk

Using our Aim, Engage, Grow model, Launch by Cato Tek helps you ideate, release and sustain innovative, amazing products from start to finish.

Aim With Precision

Reduce the risk of failure by solving business and user needs

By combining idea pipelines and market analysis with design thinking and user research, we assist you in identifying, researching, experimenting, validating and planning for a successful product launch by:

• Qualifying your market opportunity
• Clearly defining the problem you’re trying to solve
• Gaining insights directly from customers
• Setting success criteria and KPIs

Engage WIth Confidence

Prove your product is relevant to your target audience

Minimum Viable Products (MVPs) allow you to move quickly, analyze user needs and iterate based on real feedback and data before building your full product. We help accelerate the process to put your tech in the hands of your customers by:

• Scoping and defining your most effective MVP
• Designing and developing an elegant digital experience
• Gathering continuous user feedback
• Crafting a clear and pragmatic product roadmap

Grow With Intent

Build trust, loyalty and scale while increasing market share

The truth? Most products fail if they’re static. Products need to evolve continuously, constantly adapting to meet changing user and business needs. We’ll help you maximize your wins by:

• Driving user adoption
• Analyzing data to inform growth opportunities
• Broaden the user base through new releases
• Build business platforms to make creating new products seamless